2MDi Group

Are you experiencing network / e-mail problems?

If a problem occurs please check the points underneath to make sure you're not reporting false reports. The internet is a challenging place where problems can pop-up from anywhere.

  • My website or admin panel doesn't work! Check the connection with your ISP (Internet Service Provider) by visiting some other major websites like Google, Amazon or AOL. If these are down as well you'll probably have an issue with your ISP. Try contacting them first!
  • I can't send or receive e-mail! Try to log on to your mail server first by adding /webmail to your domain (example.com/webmail) or log on to our Hosted Exchange Platform. If you're able to log on to one of these two mail services the problem is likely to be a local problem on your computer. Try to contact your administrator first!

Still having problems with our services?

  • During business days (Mon/Fri - 8:30/17:00hr CET) Please contact us by e-mail or call 0031 13 711 47 00.
  • In the evening or weekends Please report the issue by filling out the form below. Our technical support will respond to the problem accordingly. Not fast enough? Call us 24/7 on phone number 0031 13 700 97 02 for immediate assistance.

Once the problem has been reported, help is on its way or on-site already. Due to the high amount of reports we may receive, we advice clients to monitor this website or follow us on twitter.

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Please note that you can only report once every 24 hours.Known issues are displayed in the right column.


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2MDi Group a known leader in internet, communications and web services Disclaimer

Network Operations Center (noc).

The statements, technical information and recommendations contained herein are believed to be accurate. 2MDi Group expressly disclaims any and all liability as to reliance of the information as stated above. Contact technical support 24/7 on phone number 0031 13 700 9702.